The three key components and features of the RedeemSG system:
Admin portal for agencies
Agencies can create and manage voucher campaigns and track redemptions using the RedeemSG admin portal. The portal offers the following features:
Dashboard
- Provides key metrics and allows staff to troubleshoot recipient inquiries
Transaction records
- Provides reports for financial reconciliation and audits
Fast set-up time
- Allows agency users to set up voucher campaigns quickly
Audit trail
- Audit logs to ensure traceability of transactions/administrative actions
Claims Processing
- Facilitates over-the-counter claiming of digital/paper vouchers
RedeemSG Merchant app
Merchants can accept both digital and printed vouchers easily using the RedeemSG Merchant app.
Resident vouchers
Recipients can sign up and claim digital vouchers without needing to download a mobile app, or to physically collect vouchers from various locations. They can simply access vouchers through an easily accessible web link.
Last updated 11 October 2022
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